Whether you employ flat-fee or hourly billing, getting clients to pay on time is key to running a financially healthy firm. But getting clients to pay isn’t easy. Outstanding invoices may hurt firms financially, result in hidden costs, and risk damaging relationships with clients.
To help law firms improve their collections processes, we teamed up with law firm financial expert, Chelsea Williams of Core Solutions Group to create a sample collections workflow. The workflow is a Word document you can customize with email templates, phone scripts and a sample billing timeline to help you respectfully and efficiently collect from clients.