Episode 2: The Agile Attorney

Today, we're excited to have a conversation with John E. Grant, the Agile Attorney. John is a compelling thinker when it comes to law firm economics, law firm efficiency, and law firm productivity. 

In today's episode, he shares some of the valuable lessons he learned from his experience while consulting for law firms and working for Getty Images. Find out what John learned about growing and building a business. 

John is an Oregon-licensed attorney with a cool and funny family history. Currently, he is a member of the Board of Governors of the Oregon state bar. He is also on the board of the Commons Law Center, a low-bono legal services organization, in Portland, Oregon. John also runs a consulting practice to help lawyers use Agile and Lean. He started his career working for Getty Images and practiced as a lawyer. Tune in today, to find out what he has to share with us. 

Show Highlights:

  • John explains who he is, what he does, and how he thinks about the economics of law firms and legal services. 
  • One of the strongest lessons that John took away from Getty Images.
  • Some of the key insights from Getty that John has brought into his consulting business.
  • Bringing agile and lean to lawyers and law firms.
  • The internet has made vast amounts of information available to everyone, for free - how does this affect law? 
  • The biggest hurdle that the legal profession has to overcome. 
  • John explains the economics of productizing legal services. 
  • Thinking about legal products from a Lean and Agile perspective.
  • Looking at the portfolio model. A productized service using a flat fee billing model.
  • Stepping back and looking at the bigger picture to find the best problem-solving methodology.
  • Setting change in motion by first observing the status quo.
  • Very few lawyers focus on creating a quality customer experience.
  • The Kanban Board is a great tool to make knowledge-work visible. 
  • John talks about his courses, workshops, and coaching. 

Links and resources: 

John's website - www.agileattorney.com  

John on Twitter - @jegrant3

Find John on Facebook - The Agile Attorney

Back
Let us help reduce the cost and improve the client experience associated with accepting payments.

Related Articles

Understanding Credit Card Processing Fees for Law Firms

For many law firms, credit card processing fees are a sizeable item on the income statement....

Credit Card Processing for Law Firms

Law firms are unique. They have unique processes and strange, sometimes archaic, rules governing...

How to Protect Your Law Firm from Chargebacks

A chargeback is a credit card processing term for a transaction that is processed successfully but...